Frequently Asked Questions
What is the difference between ECB and SRB exchange services?
The ECB is the exchange rate service from the European Central Bank. You can choose to use the ECB - European Central Bank if you have a currency other than SEK as the base currency in your company. The SRB is the exchange rate service from Sveriges Riksbank. You can use SRB - Sveriges Riksbank if you only have SEK as the base currency.
What do I do if the job queue has stopped?
You can start the job queue again, but the currencies will not be loaded retroactively.
Tip
Download Smart Job Queue app which is an app from SmartApps with enhanced error handling making it possible to send automatic emails when a Job Queue Entry fails.
What can I do to ensure that the configuration is working correctly?
On the Currency Exchange Rate Services page, select the "Preview" action. This function allows you to see a preview of the configuration and verify that everything is set up correctly.
How often are the exchange rates fetched?
The exchange rates are fetched daily. For the ECB-Smart exchange rate service, the rates are released around 16:00 CET, while for the SRB-Smart exchange rate service, they are released around 16:15 CET. A Job Queue Entry is created to handle the daily updates of the exchange rates and runs according to your local time zone. You can configure when the Smart Job Queue should fetch the exchange rates.
How can I ensure that Job Queue Entries run as scheduled and handle any errors?
It is a good idea to regularly check that the Job Queue Entries have run as scheduled. To handle any errors, you can use the Smart Job Queue app from SmartApps. This app offers enhanced error handling and allows for automatic emails to be sent when a Job Queue Entry fails to run.
Tip
With the Eagle Free app, you can configure a data cue on your role center that shows if the job queue stops.